Good Sam Club Open Roads Forum: Technology Corner: Visible Cell Plans & Service
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Tom_M

New Hope, MN

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Posted: 02/04/23 07:05am Link  |  Quote  |  Print  |  Notify Moderator

agesilaus wrote:


We've been on it for a couple of years and we have never seen that throttling. I did not see a mention of that in the new plan description either. However they do throttle to 5 mb/sec at all times. Usually not an issue.
Not entirely true. Only the hotspot data is capped at 5 Mb/s. Data on the phone is not capped. There is a way to remove the hotspot data rate cap. It involves editing a script on a wireless router or doing a registry edit for the Windows firewall.


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deltabravo

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Posted: 02/04/23 07:56am Link  |  Quote  |  Print  |  Notify Moderator

milo wrote:

DW & I are seriously considering ditching Verizon.


DO IT and don't look back.

Verizon jacked up my rate last summer. I think they did it to everyone. It's classified as a surcharge of some sort, kind of like how UPS adds a "fuel surcharge" when they deem it necessary to jack up rates and do it in an easy way.

I'm very likely going to switch to Visible.


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2oldman

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Posted: 02/04/23 09:44am Link  |  Quote  |  Print  |  Notify Moderator

deltabravo wrote:

I'm very likely going to switch to Visible.
Now that I have Starlink, I don't need to pay for Verizon's excellent coverage. As long as I have a phone that allows wifi calling (not that I make many phone calls) I'm good. And, of course, a phone that Visible will let me keep. I like my smartphone.

stickdog

Somewhere, USA

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Posted: 02/04/23 10:11am Link  |  Quote  |  Print  |  Notify Moderator

RetiredRealtorRick wrote:

agesilaus wrote:

RetiredRealtorRick wrote:

Be aware, however, that it will slow your data when the network is congested.


We've been on it for a couple of years and we have never seen that throttling. I did not see a mention of that in the new plan description either. However they do throttle to 5 mb/sec at all times. Usually not an issue.


Just going by what the rep told me. I'm sure it doesn't apply to everyone in every situation.

If the plan were perfect, nobody would use Verizon anymore.


I dropped Verizon 2 years ago for T-mobile cut my bill in half with unlimited data. Pleased for the most part but coverage isn't as good. I am also AT&T customer since 1993 as fulltimers we knew we could cover better with two providers. I did switch to Consumer Cellular to as they cost less than AT&T but the same coverage. For all of you worried about price and service I paid $50 a month in '93' for 50 minutes and roaming was a toss up
I got nailed with a $11 roaming charge for a 1 minute call letting a customer know I would be late due to a weather related accident that tied up traffic.


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atodalen

Spokane, WA

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Posted: 02/07/23 02:21pm Link  |  Quote  |  Print  |  Notify Moderator

My wife had problems with dropped calls on the original Visible plan No problems since switching hers to Tello. I had 1 business that my call wouldn't connect to. It would ring once and then go dead. Talking to them they suspect it had to do with their VOIP service. I've since switched my phone to the new Visible plan and haven't noticed any issues. YMMV


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deltabravo

Spokane, WA

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Posted: 02/09/23 06:34am Link  |  Quote  |  Print  |  Notify Moderator

Visible has a 30% off sale on a handful of their phones. I think the sale started on the 9th. It ends the 16th.

BarneyS

S.E. Lower Michigan

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Posted: 02/09/23 08:02am Link  |  Quote  |  Print  |  Notify Moderator

We switched from Verizon to Visible when they first brought it out. Have been very satisfied and have never found a place that we did not have coverage. It is our only phone service and I also use it as a hotspot when we are in our trailer in the Northern Michigan woods.
I pay $25/month all in. There are no additional charges at all - ie taxes, surcharges, fees, etc.
Barney

* This post was edited 02/09/23 04:42pm by BarneyS *


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deltabravo

Spokane, WA

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Posted: 02/14/23 06:46am Link  |  Quote  |  Print  |  Notify Moderator

My Visible phone arrived yesterday. I got all the apps installed last night. Today I will get the cellular part of it configured.

Verizon lost me due to their rate increase last summer and the 5gb data limit on my current plan, which is an old plan from 4 years ago. A higher data plan would cost more, and I'm not interested in spending MORE money on a cell phone plan.

I'd been considering Visible for the last year or more. When I first checked Visible, they were pretty new and only had a few phone offerings. I don't even think they supported my current phone at the time, an iPhone 8 Plus.

theoldwizard1

SE MI

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Posted: 02/14/23 07:15pm Link  |  Quote  |  Print  |  Notify Moderator

The only customer service you get from Visible is via online chat or email.

If you do NOT use much data (like less than 10GB), check out Ting. Also runs on Verizon. 2 iPhones, unlimited talk and text, <5GB data, UNDER $30 WITH TAXES !

deltabravo

Spokane, WA

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Posted: 02/14/23 08:21pm Link  |  Quote  |  Print  |  Notify Moderator

theoldwizard1 wrote:

The only customer service you get from Visible is via online chat or email.


That's a very good thing to point out. This is part of how they offer lower rates.... they scale back their operations and don't have a phone call center, stores, etc.

I know that for my parents, who are in their early 80s, doing chat would NEVER work for them.

I'm OK with chat for customer service. The various questions I had before ordering Visible were answered in a timely easy to understand manner.

I honestly can't remember the last time I had an issue with Verizon that required me to contact them.
I did do a chat session with them last week when I inquired about a different account option.

I got my phone activated and the Verizon number ported over from Verizon.
Once I completed the process through the Visible app, the port was complete and the new phone was live in maybe 5 minutes, although the app said it might take 24 hours.

I logged in to my Verizon account and it said "your account has been deactivated"... so the number port process killed my Verizon account automatically it seems. LOL GOOD RIDDENS VERIZON.

Even with my school employee discount, I was paying more than I wanted to pay. (Yep, I'm still working full time)

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