ScottG
Bothell Wa.
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Could have the wrong sticker applied above the electrical connection.
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time2roll
Southern California
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ODG255 wrote:If I could upload pictures on here I would but my power cord is without a doubt a four prong 50 amp cord. Dealer did admit to that. They said “I have no idea why you would have that cord”. They have gone back and forth on the trailer being 50 or 30 several times. OK and what is at the other end of the cord? Is it hard wired to the RV?
Open the load center to observe the breakers in the RV. 50 amp has two 50 amp main breakers. 30 amp has a single 30 amp main breaker.
Please don't tell us it has a single 50 amp breaker ![[emoticon]](https://forums.goodsamclub.com/sharedcontent/cfb/images/frown.gif "frown")
And if connected correctly a 30 amp RV can run fine on 50 amp supply. Likewise a 50 amp RV can run on 30 amps supply (with limited power).
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ODG255
NV
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The other end of the cord and the receptacle are 50 amp from what I can tell comparing them to pictures on the internet.
Trailer is at dealer so I don’t have access to breakers, wish I would’ve taken pictures though in hindsight.
If it’s as simple as the wrong sticker being put on there then I shouldn’t have had electrical problems… if everything worked right I would have never noticed the sticker etc.
I do appreciate all this input! This isn’t my first RV but I am admittedly terrible when it comes to electrical issues.
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Matt_Colie
Southeast Michigan
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ODG,
Please keep this thread up and let us know how it closes out. Too bad you don't have a good friend nearby that is "Juice Smart".
Matt_C
Matt & Mary Colie
A sailor, his bride and their black dogs (one dear dog is waiting for us at the bridge) going to see some dry places that have Geocaches in a coach made the year we married.
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sparkydave
Akron, OH
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A quick Google search on a Heartland Mallard M32 shows that it has a 30 amp connection. Since it is labeled accordingly, it seems very unlikely that it is mislabeled and the dealer just gave you the wrong cable. Most likely you tripped a breaker or a GFCI and your battery ran down.
As others have said, it doesn't force 50 amps if you plug it into a 50 amp supply, it only takes what it needs. Here's an analogy; if you plug a 60 watt lamp into a 15 amp outlet, it takes about 1/2 amp. If you plug it into a 20 amp outlet, it still takes only 1/2 amp.
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ODG255
NV
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sparkydave wrote:A quick Google search on a Heartland Mallard M32 shows that it has a 30 amp connection. Since it is labeled accordingly, it seems very unlikely that it is mislabeled and the dealer just gave you the wrong cable. Most likely you tripped a breaker or a GFCI and your battery ran down.
As others have said, it doesn't force 50 amps if you plug it into a 50 amp supply, it only takes what it needs. Here's an analogy; if you plug a 60 watt lamp into a 15 amp outlet, it takes about 1/2 amp. If you plug it into a 20 amp outlet, it still takes only 1/2 amp.
I did the same google search. Which makes the presence of a 50 amp receptacle on the trailer ( regardless of power cord) very peculiar. Your theory does seem most logical, even though no breakers were tripped and I rest GCFI. The warning on the sticker just worried me because four small children sleep in that trailer.
We will see what dealer says!
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Cptnvideo
Arizona - most of the time
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How many A/C units on the roof? Highly unlikely it is 50 amp if only 1 A/C.
Bill & Linda
Arizona
2019 Dodge Ram Laramie 3500 dually 4x4 diesel
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Cptnvideo
Arizona - most of the time
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OP states solar was working. This suggests an inverter and res fridge.
OP states couldn't turn on fireplace even though fridge and A/C were running. All 3 could trip a 30 amp main. But a tripped main would kill A/C & fridge. Sounds like some things will run from an inverter that doesn't go thru the 30 amp main.
OR, the factory really screwed up during build.
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opnspaces
San Diego Ca
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I know you have said more than once that it's at the dealership and you need to wait and see what they say. My opinion is that is you really should be more proactive in this.
I'll bet the assembly line workers ran out of 30 amp cords and added a 50 amp instead because they had it on hand. The question is did they only connect one of the two hot wires (this would be good as it's 120v 30 amp). Or did they do some kind of bonehead move and twist the two hot leads together under one screw creating 240v (This would be bad).
I would at the very least insist that the dealership tells you what they found before they do any type of repairs. If only one hot wire is connected then it's all good. Request the proper cable and move on with life.
If both hots were hooked under the same screw I would be insisting that the trailer goes back to the manufacturer for proper disassembly and repairs.
Taken another way, if the dealership needs to replace electrical components like the microwave, fireplace, converter/charger etc; That's a pretty good indicator that 240v was fed into the system.
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Grit dog
Black Diamond, WA
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ODG255 wrote:If I could upload pictures on here I would but my power cord is without a doubt a four prong 50 amp cord. Dealer did admit to that. They said “I have no idea why you would have that cord”. They have gone back and forth on the trailer being 50 or 30 several times.
So it’s 4 prongs on both ends and obviously the male plugin on the trailer is as well?
Or it’s a pigtail cord and only has a male end to connect to shore power?
Either way without pinning out the wires or even knowing if there’s 4 wires in the cord or if it’s only wired to 1 leg of a 50A, you’re Air conditioner wouldn’t have been working if you didn’t have AC power (and fridge assuming you had it on AC mode). Fireplace is likely a separate issue.
(Assuming you don’t have a big ole battery bank and big inverter in a fresh from the dealer camper)
Good news is nothing is likely “fried” and better news, if it is, you have warranty.
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