DD716TED

Washington State

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Joined: 10/27/2003

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My home Xfinity router outputs both a 2.4 ghz band and a 5 ghz band... I am trying to use an app on my Samsung A7 tablet that strictly requires the 2.4 band. When I look at settings / connections, it only shows the name of the WiFi network in use BUT not whether it is the 2.5 or 5 ghz which both have the same name.. Any ideas on how to determine which one the Tablet is using? Thanks in advance for any help..
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wnjj

Cornelius, Oregon

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The best method may be to rename the 2 networks so you can identify them easier:
https://www.xfinity.com/support/articles/wifi-change-admin-tool
Their example shows network 1 & 2 for the 5 and 2.4G.
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fj12ryder

Platte City, MO

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My thought would be to check the router and see what channel the tablet is using, and adjust accordingly.
Howard and Peggy
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wildtoad

Blythewood, SC

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If it’s like my router, if they bands are named the same, the router will auto select which one to connect to. What the criteria is I have no clue. On mine I named them Name-2, Name-5. Then when I want to connect I’m presented with a choice.
Tom Wilds
Blythewood, SC
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stickdog

Somewhere, USA

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I just a retired carpenter but what I understand if your tablet does have 5G your not going to get it.
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AllegroD

Outdare

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Joined: 05/13/2003

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DD716TED wrote: My home Xfinity router outputs both a 2.4 ghz band and a 5 ghz band... I am trying to use an app on my Samsung A7 tablet that strictly requires the 2.4 band. When I look at settings / connections, it only shows the name of the WiFi network in use BUT not whether it is the 2.5 or 5 ghz which both have the same name.. Any ideas on how to determine which one the Tablet is using? Thanks in advance for any help..
Didn't you answer your own question? The router admin page will tell you what is connected to what but if the tablet only uses 2.4, there is your answer.
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joebedford

Home for the summer.

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Joined: 09/03/2003

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stickdog wrote: I just a retired carpenter but what I understand if your tablet does have 5G your not going to get it. Not 5G - 5 gHz. Not the same thing.
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fj12ryder

Platte City, MO

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You should be able to select which frequency you want to use in the router settings. I know mine works that way, I can select either 2.4 or 5.
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wa8yxm

Davison Michigan (East of Flint)

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Get a new router I had that kind of router(One SSID two bands) and several devices refused to connect to it
My New TP-Link Archer-10 has 3 SSIDs two are the same ..almost.. I set them to the 2.4 GHz SSID to the same as the old router (Saves logging in all the old hardware) likewise the PSK I set the same.. The 5 GHZ band is the same save for the addition of 5GHz to the ssid..making both of the bands Unique The Third SSID (Guest)is optional.
Now my printer works over Wi-Fi. Smart plugs and devices work.. and Raspberry Pi's are very very solid.
Home was where I park it. but alas the.
2005 Damon Intruder 377 Alas declared a total loss
after a semi "nicked" it. Still have the radios
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austinjenna

Columbus, Ohio

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As another person already posted the easiest way is just to rename each network. For me I name one of them 'yourwifiname here24' and the other 'yourwifinamehere5'
to be able to distinguish which one to connect too by just addint the '24' or '5' at the end of your wifi name.
2010 F350 CC Lariat 4x4 Short Bed
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