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 > Buying a Former Rental Class C. How many of us out there?

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Hoerschel

Colorado Springs

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Posted: 01/26/21 08:30am Link  |  Quote  |  Print  |  Notify Moderator

FLORIDASTORM: I would echo many others on this forum who passed up extended service warranties in favor of self-insuring toward future repairs. Seems rare that anyone in this group ever had any of the major mechanical issues the warranties are supposed to cover. Those who purchased warranties and thehn tried to use them often complained about caveats in the small print that rendered the 'coverage' virtually useless. YMMV...

eldel

Northern Colorado

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Posted: 01/26/21 09:14am Link  |  Quote  |  Print  |  Notify Moderator

I bought an extended warranty on a new TT about 12 years ago. It was for 4 years. In that time I tried to use it 6 (if memory serves) times. Only once did they part with actual money and that took months - fortunately I hadn't planned on using it during that period. They didn't cover call outs, the unit had to go to an 'approved' repairer - a list of which was 'not available' and they would not necessarily cover the complete cost. Treat it like medical insurance but with less chance of personal suffering.

I wouldn't go so far as to say they are a scam, quite - but they don't exist to pay money out.

In our situation (ex-rental units) the appliances and everything else are as simple as possible to enhance the lifespan. There's very little to go wrong {edit to add - as long as you keep up with basic maintenance}. My personal response to the offer of the extended warranty was to glance at the fine print, chuckle, and politely refuse.

* This post was edited 01/26/21 09:21am by eldel *

Floridastorm

Orlando

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Posted: 01/27/21 09:54pm Link  |  Quote  |  Print  |  Notify Moderator

I am hoping that you folks are right. I could self insure. But replacing an engine, transmission, generator, refrigerator can set you back a whole bunch. But then again it's $4,000 for the service plans which I would have to exceed in repairs in order to break even. So, guess I will think about this a little more.

TwistedGray

Monterey Bay, CA

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Posted: 01/28/21 11:50am Link  |  Quote  |  Print  |  Notify Moderator

Floridastorm wrote:

I am hoping that you folks are right. I could self insure. But replacing an engine, transmission, generator, refrigerator can set you back a whole bunch. But then again it's $4,000 for the service plans which I would have to exceed in repairs in order to break even. So, guess I will think about this a little more.


It is also your time and heart ticks sitting on a phone call with an insurance agency who has a reputation of making things extremely difficult on the policy holder. Do you want to put yourself through that?

What's the likelihood that those big ticket items are going to break down before your extended warranty period is up? One in ten, one in a hundred, ...

Is it worth the stress and uncertainties working with the company on repairs, or would you rather bank the $4k and fix things when they come up immediately without concern if the company is going to pay out? $4k can fix a lot of things!

FunTwoDrv

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Posted: 01/28/21 12:27pm Link  |  Quote  |  Print  |  Notify Moderator

For what it’s worth, I look at these insurance plans as they have statistics that say your repair will not equal, or exceed, the police price...and you’re betting it will.
Gary

IAMICHABOD

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Posted: 01/28/21 01:29pm Link  |  Quote  |  Print  |  Notify Moderator

So far the information and opinions on the extended insurance have been straightforward and honest.

So I will add this,of the more than 130 members here on this thread there have been no reports of any CA units that have had an engine,transmission or generator failure.

I did find on 2 occasions that El Monte RV did honor their warranty This One and Here
They both happened in the Warranty period that was given to them when they bought the unit,not an extended warranty.

FWIW, my sales contact at El Monte told me, when I asked about drive train extended warranties, that they used to offer them, through the same company that CA uses. The reason they stopped, and just went with offering their own 12/12 power train warranty, is that he wasn't aware of any case in which the extended warranty company actually paid on a claim - which, of course, made for unhappy customers.


2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental

Buying A Rental Class C


eldel

Northern Colorado

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Posted: 01/28/21 01:59pm Link  |  Quote  |  Print  |  Notify Moderator

As a follow-up - a quick google search gave me this helpful link which seems to validate the advice I was given - the 6.8 V10 is a long-term hauler as long as you look after it.

With an annual oil change I fully expect the powertrain to outlast my usage of the vehice.

SJ-Chris

San Jose, Ca

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Posted: 01/29/21 01:39am Link  |  Quote  |  Print  |  Notify Moderator

IAMICHABOD wrote:

So far the information and opinions on the extended insurance have been straightforward and honest.

So I will add this,of the more than 130 members here on this thread there have been no reports of any CA units that have had an engine,transmission or generator failure.

I did find on 2 occasions that El Monte RV did honor their warranty This One and Here
They both happened in the Warranty period that was given to them when they bought the unit,not an extended warranty.

FWIW, my sales contact at El Monte told me, when I asked about drive train extended warranties, that they used to offer them, through the same company that CA uses. The reason they stopped, and just went with offering their own 12/12 power train warranty, is that he wasn't aware of any case in which the extended warranty company actually paid on a claim - which, of course, made for unhappy customers.


I have two 28a Majestics from Cruise America. I use them a lot and will likely put 100,000 miles on them over the next 5 years. When I bought the first one, they offered me a 5-year 100,000 mile warranty on the Powertrain (engine, transmission, drive axle, water pump). It cost $1700 (or $1800, I can't remember). My thinking was, "Well, the unit already has 120,000 miles on it...I'm betting that over the next 100,000 miles *something* is going to happen that will be covered and it will cost MORE than $1700". Another important thing....with how I'm using the RVs, there is a good chance that in 5 year's time I will actually put on 100,000 miles. That last part I think is KEY. If you are like most RV owners, you will probably put only 2000-5000 miles per year on your RV. Then, maybe the warranty isn't as worthwhile because the chances of failure definitely goes down. But in my case, I felt it was worthwhile for the above reasons AND the peace of mind.

Now.......with all that being said, I did learn something. On this CA RV with the warranty my exhaust manifold started leaking after about 15000 miles. If you've had that happen before, you know the familiar and LOUD rumble sound... It is common for BOLTS to rust/corrode and break off (there are 10 bolts that hold the manifold together). When I read the fine print, and called the warranty company, and asked my mechanic to investigate, I noticed in the warranty it specifically says it doesn't cover anything related to bolts breaking! Ugh. That meant this repair wasn't covered. In order to do the repair, my mechanic had to pull the engine so they could get at all the bolts to tap them and get them all out (several had broken off). As long as he was doing all that, I had him change out EVERYTHING that made sense as long as he had the engine pulled. A long list of things, that hopefully now I won't have to worry about for years to come. The total bill was over $8000. I took it in stride and don't let these things get me down. But it was unfortunate that it wasn't covered under the warranty.

And all that being said....I still am glad I have the warranty that I bought. I've got another 4 years and ~80000 miles and I'm betting there will be something else that ends up breaking and hopefully when it does it will be covered.

-Chris

* This post was edited 01/29/21 05:17pm by SJ-Chris *


San Jose, CA
Own two 2015 Thor Majestic 28a Class C RVs

IAMICHABOD

Sunny So Cal

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Posted: 01/29/21 03:14pm Link  |  Quote  |  Print  |  Notify Moderator

SJ-Chris wrote:



I have two 28a Majestics from Cruise America. there is a good chance that in 5 year's time I will actually put on 100,000 miles. That last part I think is KEY.


-Chris


Chris good luck with that warranty.

* This post was edited 01/29/21 06:11pm by IAMICHABOD *

CwglIndn

Tucson, AZ

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Posted: 01/31/21 09:59pm Link  |  Quote  |  Print  |  Notify Moderator

Update after owning our CA 2015 23a since last March.

Backstory: bought fully refurbished from Las Vegas, drove home and immediately had a generator circuit board fire which was repaired by CA, along with a waterline leak and smoke detector. Also got the power train warranty and an awning.

We have done a long 3 week 3000 mile trip, and many short trips. Only big mods were side steps, mud flaps, VanTop rear camera, tire pressure monitors, trailer brake controller and a 7 pin trailer connector. Little things include TV mount, wood sink cover, stove cover, brace bars in cabinets and a large bar across the top cab to hold supplies steady.

Driving: Been great, we struggle steep 7% or higher grades and will get smoke if I push it too hard. Our tow says 5k capacity, but towing a 2500lb horse trailer empty really slows on those steep hills. I plan to get the engine pressure checked to make sure everything is good while I have the warranty.

Inside: We have had some insulation disappear on the bottom of the door, which really increased noise, luckily I had some weather strip left. A clasp on the drawers broke and we had to replace. A rear mud flap and its support got pulled into the tire, probably in strong wind, still have to replace. Had to do minor caulking in bathroom and exterior mainly for prevention, especially around the front clearance lights. While driving in high winds the stove vent flap got pulled out of it's plastic socket, as i didn't have time to check on the highway I duck taped it shut. Later, after pealing the duct tape off, I was able to pop the vent back into the socket. I want to add a vent tab (like non-automatic vents) to switch the vent on and off (then I'll have to remember to slide it open).

Everything is pretty routine, and the only significant issue is our refrigerator no longer works on electric. I think I know the issue (possible heating element or loose connection) but gas works fine.

Recently did our 1st 5k oil change. Only regret is we wish it was a E450 instead of E350 because towing is really important to us. Might add better stabilizer bars, primarily to rear later. Also might try to steal horsepower with better exhaust or intake, but not anytime soon. Level towing or light hills are fine with about 4300lb horse and loaded trailer.

Good luck all!

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