Glow plug replacement Pleasant surprise

[Lantley]

To my dismay I recently got a CEL-Check Engine light on my 2019 Duramax dually.

My code reader revealed I needed to replace glow plug #7. 

Took truck into dealer, dealer diagnosed issue themselves and determined I need 2 glow plugs replaced. or so to replace #1 and #7. I was quoted $360.00 to replace 1 plug now I needed 2. Ugh!

However there is a really happy ending. Turns both glow plugs were replaced under warranty! GM has some sort of extended warranty that covers the glow plugs up to 150K .

I am at 131K. We are quick to bash the dealerships, me included and refer to them as cheats and scoundrels'. I just want to commend GM for extending the warranty and standing behind their products. Too often we only promote bad acts by the dealers in this case I want to be just as quick to share some good news from Chevy and GM.

[ford_truck_guy]

That could have easily been a 100% profit repair for the dealer at your expense . . Kuddo's to them for being honest 

[Lantley]

My dealer is Miller Bros. Chevrolet

[cptqueeg]

Thanks for posting!

[cptqueeg]

That is a good referral.  What dealer? 

[FishOnOne]

Good report...  The dealer could have easily billed you for that repair in which they would have profited more than a warranty repair.