โNov-18-2014 10:29 AM
โDec-12-2014 08:43 AM
Roundtowner wrote:K Mac wrote:
Sorry to hear about your misfortune. I know each and every unit can have their problems but I'd say you got more than your share. What kind of warranty do the Chalets come with? Also, did Chalet offer to help you out at all, sounds like some serious design flaws. That's a lot of damage for a unit that's only two years old. My six year structural warranty was a big factor in our decision. Good luck movin forward.
Chalet does have a one year warranty on the structure. I found the company very hard to work with. The site manager did agree that they could fix it at my expense and after they reopened their new facility. I had many difficulties getting them to return my phone calls and emails. The owner of the company never returned my calls. After I decided to get it fixed locally, they did agree to sell me a new water tank. I'm not very happy with the Chalet company.
โDec-08-2014 12:17 AM
โDec-07-2014 08:17 PM
K Mac wrote:
Sorry to hear about your misfortune. I know each and every unit can have their problems but I'd say you got more than your share. What kind of warranty do the Chalets come with? Also, did Chalet offer to help you out at all, sounds like some serious design flaws. That's a lot of damage for a unit that's only two years old. My six year structural warranty was a big factor in our decision. Good luck movin forward.
โDec-07-2014 05:03 PM
โDec-07-2014 01:18 PM
โDec-07-2014 11:47 AM
Roundtowner wrote:
I've had a ts116fb for a couple years, a 2012 model, and love the overall design and layout, great space, and overall usability. It is heavy, and I've added lots of stuff. So I now haul it on an F550. This year, I've driven over 17K miles and spent over a hundred nights in it and enjoyed it immensely.
But, I've had some serious issues also. I'm sure all brands do and perhaps some models are are worse than others.
I'm in the process of replacing the bottom of my unit. I noticed a few months ago that the bottom was falling and when I tore into it, I found that a water leak had caused the rotting of the plywood that is the bottom of the basement floor. A poorly designed and cheap support(wrong material for the job) for the black and grey water tanks had broken. (Also, the main support under the fresh water tank had broken.) This allowed the tanks to sag severely and the black tank to press against the fresh water fill line. This caused the fill line to move(because the hose clamp was loose) and caused misalignment on the tank inlet spout. This allowed water to leak from the fill hose each time I filled the tank. I replaced the supports, put the tanks back into place, and repaired the fill line connection. I wanted to check for any other leaks before I put the new floor back into place, so I put water into the fresh water tank. BIG MISTAKE! I had neglected to reinstall the screws that held the bottom frame. I had removed some of them to repair/replace that broken frame support for the fresh water tank. Anyway, with the added weight of the water, the entire frame under the fresh water tank broke and dropped out the bottom. This allowed the fresh water tank and the batteries to drop over four feet to the floor, ripping the fill line, two vent lines, the supply line, the level probes wiring, the solar charging wires, and the battery wires to pull out. What big mess.
I've gotten things cleaned up and am starting to rebuild everything from the bottom up. I now have a new angle iron frame, a new water tank on order, and am gathering the other pieces needed to restore this TC to a great unit that I will enjoy using for many years. My dad told me a long time ago that there wasn't anything ever built that couldn't be rebuilt and be better than the original unit was. That's what I'm working toward. It's too bad that the manufacture couldn't provide a better design, better materials, and certainly better, or least some, quality control. These units are not cheap. For the money we pay for them, it would be nice to get your moneys worth and be able use them worry free for a long time. Just wishing I guess. Later, Larry.
โDec-07-2014 10:37 AM
โDec-07-2014 08:42 AM
โDec-02-2014 01:40 PM
pa traveler wrote:
Thanks for reports,do you use cabover struts? Or with the center of gravity more towards the front you don't need them? Is there a chalet owners website?
โDec-01-2014 03:34 PM
pa traveler wrote:
Thanks for reports,do you use cabover struts? Or with the center of gravity more towards the front you don't need them? Is there a chalet owners website?
โDec-01-2014 03:15 PM
โNov-23-2014 08:56 AM
โNov-23-2014 08:25 AM
โNov-19-2014 08:54 AM
pa traveler wrote:
Are owners happy with there chalets?