A couple of years ago I bought a Trekker hitch made by Camco labeled as Eaz-Lift. I had a problem with it a few months ago and the rep gave me a couple of things to try. Ok, did that and hit the road. It didn't really work but the hitch was useable. I called them again last Monday and the rep didn't know what to do. Today my brand new hitch showed up. No questions, no hesitation no proof of purchase! All I did was give him my name and address. WOW
drsteve wrote: What sort of trouble? Why did they replace an entire two year old hitch under warranty?
One of the bars wouldn't stay tight so the sway feature wouldn't work. The replacement was the amazing part. Not sure if it was officially done under warranty or not. Warranty was never mentioned, he just said he was sending a new one.