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Oops! Water Heater Issues

craig_evans
Explorer
Explorer
For some unknown reason, I flipped on the switch for my winterized water heater while I was preparing our Roadtrek for our trip south and walked out of the van.
When I came back, I noticed the switch in the on position with no indicator light showing. I immediately turned it off, and seeing the light was labelled 'reset', I tried to push it, slide it, whatever, to remedy- with no results. I next checked the fuses, which seemed fine.
Next I referred to the manual.
The first safety warning notes it is IMPERATIVE that the water heater be filled or may result in damage.

Does anyone know what I may be looking at for repairs? Mine is a Suburban SW6D series
Thanks in advance
15 REPLIES 15

craig_evans
Explorer
Explorer
Thanks for the ideas! By crazy luck, I was able to reset from the back of the unit, red light now operates with the controls in the van. Maybe I'll get away without damage this time. I won't be pressure testing it until we get way south of this polar vortex in Ontario.
A special call-out to Doug and Old-biscuit - you guys nailed it!

Old-Biscuit
Explorer II
Explorer II
dougrainer wrote:
1. The Red light ONLY comes ON when it fails to light on LP
2. Most Suburban and Atwood, if lit on LP and tank is empty, the ECO and/or the Tstat WILL trip from the Tank getting extremely hot.
3. So, if the RED light was on, the heater failed to fire or it did fire but locked out for some reason.
4. The REASON is probably the ECO tripped which on a Suburban is a manual reset. Just access the rubber cover below the Pop off valve and use a pencil to push in to reset it. Doug



ANd even though tank was empty probably NO Damage cause due to High Temp T-stat Tripping/shutting down heating AND tank had opportunity to cool down naturally

Damage usually is done when HOT-HOT tank is filled with COLD Water

Naturally cooled HOT tank........basically a ' "oh, gee, sorry about that" kind of error to make.



Now that is has cooled down and you understand what/how it happened..........fill water heater with water, check it for leaks, fire it up and recheck for leaks
(Have to 'reset' that tripped Hit Temp T-stat-----RIGHT Side Button on 'Push to Reset Cover' )
Is it time for your medication or mine?


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Lwiddis
Explorer
Explorer
Making sure the WH has water is an obsession with me....safety.
Winnebago 2101DS TT & 2022 Chevy Silverado 1500 LTZ Z71, WindyNation 300 watt solar-Lossigy 200 AH Lithium battery. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist. 14 yr. Army -11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad

dougrainer
Nomad
Nomad
1. The Red light ONLY comes ON when it fails to light on LP
2. Most Suburban and Atwood, if lit on LP and tank is empty, the ECO and/or the Tstat WILL trip from the Tank getting extremely hot.
3. So, if the RED light was on, the heater failed to fire or it did fire but locked out for some reason.
4. The REASON is probably the ECO tripped which on a Suburban is a manual reset. Just access the rubber cover below the Pop off valve and use a pencil to push in to reset it. Doug

ksg5000
Explorer
Explorer
Won't help this time .. but when I winterize my rig I disconnect the wires to the water heater propane burner .. has come in handy on a few occasions when nephew/nieces start pushing buttons when exploring the RV.
Kevin

MFL
Nomad II
Nomad II
After burner full heat cycle, on for several hours, no water, it is likely the WH liner will have cracked. I can look inside mine with a bright LED piston light for inspection. If there was some water in bottom, not all will drain, unless sucked out by vacuum, and add some Divine intervention, you may still be okay. However, a new WH may be in your future, as a cracked liner could not be repaired.

Jerry

craig_evans
Explorer
Explorer
MFL wrote:
Should be no element on the D only model, and if the propane was turned off, no start up of propane flame to heat WH, then no damage. If WH did light on propane, no water, than damage could occur, depending how quickly it was shut off.

Jerry


Unfortunately, the propane was on and the switch on for several hours...

SoundGuy
Explorer
Explorer
craig.evans wrote:
Thanks all for your responses. I suppose my departure date will be delayed until this is resolved ;(


First step is to establish exactly what water heater you have as that will in turn direct you to the most likely cause of the failure and therefore the correct solution.
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SoundGuy
Explorer
Explorer
JaxDad wrote:
When thereโ€™s no liquid in the heater the element quickly overheats and burns out. Iโ€™d be surprised if anything else would happen, the element overheats VERY quickly.


SoundGuy wrote:
The OP said he has an SW6D, in which case it has no electric heating element, otherwise it would be an SW6DE. If it is in fact the latter then yes, he's destroyed the electric heating element which would therefore need to be replaced.


naturist wrote:
And if, indeed, the propane burner came on, it could very easily melt the bottom out of the aluminum tank.


An SW series water heater is a Suburban which doesn't have an aluminum tank but rather a porcelain lined steel tank.
2012 Silverado 1500 Crew Cab
2014 Coachmen Freedom Express 192RBS
2003 Fleetwood Yuma * 2008 K-Z Spree 240BH-LX
2007 TrailCruiser C21RBH * 2000 Fleetwood Santa Fe
1998 Jayco 10UD * 1969 Coleman CT380

MFL
Nomad II
Nomad II
"And if, indeed, the propane burner came on, it could very easily melt the bottom out of the aluminum tank."

The Suburban has a glass lined Steel tank, not aluminum. In any case, damage can occur. If burner lit off, run 5 minutes or less, shut off, should be okay. Amount of time till damage just a guess, but if on 15 minutes, damage more likely.

Jerry

craig_evans
Explorer
Explorer
Thanks all for your responses. I suppose my departure date will be delayed until this is resolved ;(

MFL
Nomad II
Nomad II
Should be no element on the D only model, and if the propane was turned off, no start up of propane flame to heat WH, then no damage. If WH did light on propane, no water, than damage could occur, depending how quickly it was shut off.

Jerry

naturist
Nomad
Nomad
JaxDad wrote:
When thereโ€™s no liquid in the heater the element quickly overheats and burns out. Iโ€™d be surprised if anything else would happen, the element overheats VERY quickly.


SoundGuy wrote:
The OP said he has an SW6D, in which case it has no electric heating element, otherwise it would be an SW6DE. If it is in fact the latter then yes, he's destroyed the electric heating element which would therefore need to be replaced.


And if, indeed, the propane burner came on, it could very easily melt the bottom out of the aluminum tank.

It is indeed imperative that the water heater be full of water when you turn it on. This is not an "oh, gee, sorry about that" kind of error to make.

SoundGuy
Explorer
Explorer
JaxDad wrote:
When thereโ€™s no liquid in the heater the element quickly overheats and burns out. Iโ€™d be surprised if anything else would happen, the element overheats VERY quickly.


The OP said he has an SW6D, in which case it has no electric heating element, otherwise it would be an SW6DE. If it is in fact the latter then yes, he's destroyed the electric heating element which would therefore need to be replaced.
2012 Silverado 1500 Crew Cab
2014 Coachmen Freedom Express 192RBS
2003 Fleetwood Yuma * 2008 K-Z Spree 240BH-LX
2007 TrailCruiser C21RBH * 2000 Fleetwood Santa Fe
1998 Jayco 10UD * 1969 Coleman CT380