SoundGuy wrote:
mikakuja wrote:
We finally got a call from the dealerships manager today, and it looks like we might be getting somewhere. He seemed to be quite eager to resolve this issue and replace the trailer at no cost to us.
Not to be scepticle ... but I am. :W The dealer didn't sell your trailer to you on consignment from the factory, he purchased it from the factory, covered all the upfront costs of transporting it to his dealership and preparing it for sale, and you purchased it from the dealer, with the title being transferred to your name, also at a cost. No dealer that runs a business effectively can afford to simply take back any trailer they've sold and offer you another new one in it's place ... there has to be more to this story. :R
As in this case, the dealer sits on these situations (and this one is really bad!!!) all too often because they are not pressing the manufacture to act upon their warranty. They have better things to do, that make money.
However, the dealer will not likely take a hit in the long run. They should be fully reimbursed for all expenses, just without much if any profit margin.
Dealers that do get ripped off by Manufactures (and vise-versa) are not dealers for that manufacture for very long!
